Travelling back
to the U.S. gives me mixed feelings. On the one hand, I dread the thought of
leaving my comfort zone, the Philippines, because it is home, where family and
friends are. Where you hear familiar sounds every day. Where eating good Pinoy
food is not a matter of craving, but a matter of course. Taking time off to go
to the beach or meet friends for a movie can be done at a drop of a hat, with
no dent on the budget.
On the other hand, home is also where the vicissitudes of dealing
with the likes of Miriam are ever-present. But then again, one can't have it
all.
This trip is my trip back after staying 22 months in the
Philippines. And my first through NAIA 1 in 4 years. After hearing so many bad
things about NAIA, I braced myself for the worst.
I left for the airport at 3 a.m., so it was a breeze getting a
cab. My flight was at 8 a.m. but I wanted to go early because I'd had no sleep
the night before. The cab driver was very polite, and did not try to get a
fixed fare from me, despite my destination and my 4 bags (2 checked-in, 2
hand-carried).
When we reached NAIA 1, there were already a lot of passengers
lined up to go in. It was insane. There were porters who approached me (I
assume they will get a fee out of this "service") to get me on the
line for business class so I wouldn't have to like up with the rest. I refused.
My advise to travellers using NAIA 1 is to be let off on the farther side of
the departure area, since the line there is shorter. Despite the lines, it
didn't take for me to get in the terminal. The officers in the terminal are
well-adapted to the bedlam. There are no announcement boards for passengers to
be guided on where to go to check-in, but there are officers - who smiled all
the time - who will give you that information. I was dreading the Delta
counters, because I'd heard of their poor service. And yet, I was proven wrong.
The line, again, was fast and efficient, despite the huge number of passengers.
(There was a woman who tried to whiz through by going to the business class
line, but was politely told to queue with the rest of us hoi polloi).
The crowds when I travelled was not like this. Thankfully (Image from nixcnix.com) |
Next stop: the airport fee. Again, the lines were long, but moved
fast. And the lady at the counter was courteous, smiling, and greeted me a good
morning. Sweet!
Thankfully, I have a Diners Club credit card, so I was able to use
the MIASCOR Lounge for free. The food was not much (the lugao and chap chae
were OK enough), the bar was complete, but the lounge is pangit: worn-out
furniture, fake ficus, and weak internet. Worst of all, the entire airport had
no aircon until 6 a.m. I paid P550 for a tipid-kuryente airport? Hay.
MIASCOR Lounge. In better days. (Image from pinoybyahero.wordpress.com) |
Balanced conclusion: NAIA 1 may look crappy (the architecture to
begin with is faulty) and the facilities may be crappy, but the people manning
it are thankfully no longer the same corrupt and crabby civil servants of the
80s and 90s. Maybe management have inculcated in them a better sense of service
and values, which to me is a reflection of how we Pinoys are: we are strong on
service so we capitalize on this to compensate for our shortcomings in other
areas, infrastructure for example.
By the way, it took all of 40 minutes for me to go from the main
entrance to the MIASCOR Lounge. Not bad!
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